Level Crossing Removal

Dear Heathmont College Community,

The Ringwood Level Crossing Removal Team are removing the dangerous and congested level crossings at Bedford Road, Ringwood and Dublin Road, Ringwood East and building a brand-new Ringwood East Station.

Students, parents, and school staff will need to plan ahead and allow for additional travel time while these works take place. 

Changes to train services on the Belgrave and Lilydale lines

To support these works, buses will replace trains between Blackburn and Belgrave or Lilydale from 8.30pm Wednesday 9 August to last service Tuesday 15 August. During this time, there will be changes to the way school students, parents/guardians and school staff move around the station area. Please refer to the table below for these changes.

Road closures

Bedford Road, Ringwood will be closed at the level crossing from 8pm Thursday 10 August to 6am Monday 14 August andDublin Road, Ringwood East will be closed at the level crossing from 10am to 8pm Thursday 10 August. 

There will also be minor traffic and pedestrian delays at Dublin Road and Bedford Road level crossings as vehicles and equipment access the rail corridor. Traffic management will be in place at both locations to facilitate access, as required. 

Changes to school bus stops and routes

On Friday 11 August, there will be minor changes to school bus routes around the Bedford Road, Ringwood area. This will not affect students getting to/from school, however, we do encourage students, parents/guardians and staff to plan ahead.  

Changes to PTV bus services 

There will also be changes to PTV 679 and 380 bus stops and routes, near Bedford Road, Ringwood, between 8pm Thursday 10 August and 7:30pm Sunday 13 August. 

Map of PTV 679 and 380 alternative bus stops

Map of PTV 380 replacement shuttle

Changes at Ringwood East Station 

While buses are replacing trains, there will be changes to the way school students, parents/guardians and school staff move around the station area. Please refer to the table below for these changes. 

Map of pedestrian access changes at Dublin Road, Ringwood East

Bedford Road, Ringwood pedestrian access changes 

During this time, there will also be temporary closures of pedestrian level crossings at Bedford Road, Ringwood, including the: 

• Southern pedestrian level crossing from 7pm Wednesday 9 August to 7am Monday 14 August. Please use the northern pedestrian level crossing (school side) on Bedford Road. 
• Northern pedestrian level crossings from 7pm Friday 11 August to 7am Monday 14 August. Please use the new alternative pedestrian level crossing available between Great Ryrie Street and Bedford Road. 

Please note: from 7am Saturday 12 August to 7pm Sunday 13 August, the pedestrian level crossing between Great Ryrie Street and Bedford Road will not be available for pedestrians with accessibility needs. A Wheelchair Accessible Taxi will be on standby to take pedestrians around the Bedford Road, Ringwood closure only. 

Map of pedestrian access changes at Bedford Road, Ringwood

We know how important it is for your school to navigate these works and there are several ways we’ll help students, parents/guardians and staff get to and from school safely, including:

• Clear, signed pedestrian pathways around construction zones, particularly where these zones are near schools
• Traffic management crews on site to safely direct traffic and monitor congestion
• School updates, such as this email, to provide information that can be used in school communication channels to parents and guardians
• Opportunities for students to get involved in the project through learning activities and career talks
• Clear, advanced notice of disruptions online, via email and SMS, and in local letterboxes.

We’re also available to hold meetings with parents/guardians at schools to go through these pedestrian access changes and bus stop relocations in more detail.

More information

We have enclosed information regarding the train replacement bus services and how to get around the major works. We recommend you also include this information in your school communication channels to inform students, parents, and staff. 

If you have any questions, please contact us on 1800 105 105 or contact@levelcrossings.vic.gov.au.

To receive regular updates on our projects, sign up for email updates at https://bigbuild.vic.gov.au/projects/level-crossing-removal-project/subscribe

You can also sign up to receive text message alerts for major traffic and construction impacts by texting ‘RINGWOOD’ to 0428 387 902.

Yours sincerely,

The Ringwood Level Crossing Removal Team

Level Crossing Removal Project

T: 1800 105 105 E: contact@levelcrossings.vic.gov.au

levelcrossings.vic.gov.au

Disclaimer: The Level Crossing Removal Project collects personal information about you such as your name and email address to ensure that queries and comments have been responded to. More information on the Level Crossing Removal Project's privacy policy, including how to access your personal information, can be found here: levelcrossings.vic.gov.au/about/corporate-governance/privacy.

NOTE: If you are not satisfied with your response and wish to take this matter further, you can escalate your complaint to the Customer Experience Manager at Level Crossings Removal Project for review, by phone on Free call 1800 105 105 or by email at contact@levelcrossings.vic.gov.au or,

If you wish to have the matter dealt with independently you may raise the matter directly with the Public Transport Ombudsman by phone on Freecall 1800 466 865, by email at enquiries@ptovic.com.au, or by fax on 8623 2100. Letters can be addressed to the Public Transport Ombudsman at PO Box 538, Collins Street West, Melbourne VIC 8007. The Public Transport Ombudsman is a free, independent and impartial service. Further details about the Public Transport Ombudsman's role and services are available at www.ptovic.com.au.