Dear Heathmont College Community,

The Ringwood Level Crossing Removal Team are removing the dangerous and congested level crossings at Bedford Road, Ringwood and Dublin Road, Ringwood East and building a brand-new Ringwood East Station.

Students, parents, and school staff will need to plan ahead and allow for additional travel time while these works take place.

Changes to train services on the Belgrave and Lilydale lines

To support these works, buses will replace trains between Blackburn and Belgrave or Lilydale from 8.30pm Wednesday 9 August to last service Tuesday 15 August. During this time, there will be changes to the way school students, parents/guardians and school staff move around the station area. Please refer to the table below for these changes.

Road closures

Bedford Road, Ringwood will be closed at the level crossing from 8pm Thursday 10 August to 6am Monday 14 August andDublin Road, Ringwood East will be closed at the level crossing from 10am to 8pm Thursday 10 August.

There will also be minor traffic and pedestrian delays at Dublin Road and Bedford Road level crossings as vehicles and equipment access the rail corridor. Traffic management will be in place at both locations to facilitate access, as required.

Changes to school bus stops and routes

On Friday 11 August, there will be minor changes to school bus routes around the Bedford Road, Ringwood area. This will not affect students getting to/from school, however, we do encourage students, parents/guardians and staff to plan ahead.

Changes to PTV bus services

There will also be changes to PTV 679 and 380 bus stops and routes, near Bedford Road, Ringwood, between 8pm Thursday 10 August and 7:30pm Sunday 13 August.

Route	Bus stops temporarily closed	Alternative bus stops
679	2 bus stops on Bedford Road (between Ford Street and Great Ryrie Street)	Bedford Road (near Wilana Street)
	2 bus stops on Great Ryrie Street (near Best Street)	Great Ryrie Street (near Allen Street)
380	2 bus stops on Bedford Road (between Ford Street and Great Ryrie Street)	Bedford Road (near Wilana Street) to catch the PTV 679 route to Ringwood Station Please note: your PTV 380 route will be available from Ringwood Station
	Please note: 12 bus stops on Bedford Road and Dublin Road will be serviced by a 380 replacement shuttle to Ringwood East Station. The 380 replacement shuttle will run every: 10 minutes during weekday peak times of 6am to 10am and 3pm to 7pm 20 minutes during weekday off peak times of 10am to 3pm and 7pm to 10pm 20 minutes between 7:30am and 9:30pm on Saturday 20 minutes between 7:30am and 7:30pm on Sunday
Please note: temporary bus routes will be in place for both PTV 679 and 380 routes.

Map of PTV 679 and 380 alternative bus stops

Map of PTV 380 replacement shuttle

Changes at Ringwood East Station

While buses are replacing trains, there will be changes to the way school students, parents/guardians and school staff move around the station area. Please refer to the table below for these changes.

Changes	Time	Alternatives
		New myki card purchases or
		myki top ups can be made at
Ringwood East Station temporarily closed	8.30pm Wednesday 9 August to 3am Wednesday 16 August, Ringwood East Station will be temporarily closed, and station facilities will not be available for use.	all nearby stations that are open, or at your nearest myki retail outlet.
		Alternative bike hoops are
		available on Railway Avenue.
	7.30pm Wednesday 9 August to 7am Thursday 10	To cross the train line, use the
	August, the western pedestrian level crossing	eastern pedestrian level
	(Army Barracks side) at Dublin Road will be	crossing (train station side) at
	temporarily closed.	Dublin Road.
	7am Thursday 10 August to 7am Friday 11	To cross the train line, use the western pedestrian level crossing (Army Barracks side) at Dublin Road.
	August, the eastern pedestrian level
	crossing (train station side) at Dublin Road
Pedestrian access changes	and the pedestrian level crossing between Railway Avenue and Patterson Street
	(east of Ringwood East Station) will be
	temporarily closed.
	7am to 7pm Friday 11 August, the	To cross the train line,
	pedestrian level crossing between	use the pedestrian
	Railway Avenue and Patterson Street	level crossings at
	(east of Ringwood East Station) will be	Dublin Road.
	temporarily closed.
Please note: The western pedestrian level crossing (Army Barracks side) at Dublin Road will close from 7pm Tuesday 15 August until 2025. During this closure, please use the eastern pedestrian level crossing (train station side) at Dublin Road. Pedestrian access from Patterson Street to Ringwood East Station, through the northern car park, will remain closed until 2025.

Map of pedestrian access changes at Dublin Road, Ringwood East

Bedford Road, Ringwood pedestrian access changes

During this time, there will also be temporary closures of pedestrian level crossings at Bedford Road, Ringwood, including the:

Southern pedestrian level crossing from 7pm Wednesday 9 August to 7am Monday 14 August. Please use the northern pedestrian level crossing (school side) on Bedford Road.
Northern pedestrian level crossings from 7pm Friday 11 August to 7am Monday 14 August. Please use the new alternative pedestrian level crossing available between Great Ryrie Street and Bedford Road.

Please note: from 7am Saturday 12 August to 7pm Sunday 13 August, the pedestrian level crossing between Great Ryrie Street and Bedford Road will not be available for pedestrians with accessibility needs. A Wheelchair Accessible Taxi will be on standby to take pedestrians around the Bedford Road, Ringwood closure only.

Map of pedestrian access changes at Bedford Road, Ringwood

We know how important it is for your school to navigate these works and there are several ways we’ll help students, parents/guardians and staff get to and from school safely, including:

Clear, signed pedestrian pathways around construction zones, particularly where these zones are near schools
Traffic management crews on site to safely direct traffic and monitor congestion
School updates, such as this email, to provide information that can be used in school communication channels to parents and guardians
Opportunities for students to get involved in the project through learning activities and career talks
Clear, advanced notice of disruptions online, via email and SMS, and in local letterboxes.

We’re also available to hold meetings with parents/guardians at schools to go through these pedestrian access changes and bus stop relocations in more detail.

More information

We have enclosed information regarding the train replacement bus services and how to get around the major works. We recommend you also include this information in your school communication channels to inform students, parents, and staff.

If you have any questions, please contact us on 1800 105 105 or contact@levelcrossings.vic.gov.au.

To receive regular updates on our projects, sign up for email updates at https://bigbuild.vic.gov.au/projects/level-crossing-removal-project/subscribe

You can also sign up to receive text message alerts for major traffic and construction impacts by texting ‘RINGWOOD’ to 0428 387 902.

Yours sincerely,

The Ringwood Level Crossing Removal Team

Level Crossing Removal Project

T: 1800 105 105 E: contact@levelcrossings.vic.gov.au

levelcrossings.vic.gov.au

Disclaimer: The Level Crossing Removal Project collects personal information about you such as your name and email address to ensure that queries and comments have been responded to. More information on the Level Crossing Removal Project's privacy policy, including how to access your personal information, can be found here: levelcrossings.vic.gov.au/about/corporate-governance/privacy.

NOTE: If you are not satisfied with your response and wish to take this matter further, you can escalate your complaint to the Customer Experience Manager at Level Crossings Removal Project for review, by phone on Free call 1800 105 105 or by email at contact@levelcrossings.vic.gov.au or,

If you wish to have the matter dealt with independently you may raise the matter directly with the Public Transport Ombudsman by phone on Freecall 1800 466 865, by email at enquiries@ptovic.com.au, or by fax on 8623 2100. Letters can be addressed to the Public Transport Ombudsman at PO Box 538, Collins Street West, Melbourne VIC 8007. The Public Transport Ombudsman is a free, independent and impartial service. Further details about the Public Transport Ombudsman's role and services are available at www.ptovic.com.au.

Soccer success!