Certificate III in Tourism
Campus: Holmesglen, Moorabbin campus. Wednesday afternoons
Assessment: Not scored
Code: SIT30122
This two year course will provide an entry level qualification into the tourism industry and provide an insight into the skills and qualifications required to progress in the industry. It will also provide students with a pathway into a Certificate IV in Tourism or Diploma in Tourism.
This course has a very 'hands on' approach to learning about the tourism industry. Students in both years will have the opportunity to use the latest tourism industry technology in a simulated tourism office and be trained by travel industry professionals. They will learn how to prepare quotes, source airfares for domestic flights and sell tourism products and services while providing great customer service and participating in safe work practices.
Years 1 and 2
- Source and use information on the tourism and travel industry
- Provide service to customers
- Show social and cultural sensitivity
- Participate in safe work practices
- Access and interpret product information
- Create electronic presentations
- Provide advice on Australian destinations
- Source airfares and issue tickets for domestic flights
- Provide visitor information
- Source and present information
- Engage with customers
- Sell tourism products or services
- Use business software applications
- Prepare customer quotations
- Provide advice on international destinations
Holmesglen Course Information
Assessment
This program is not a scored study. Students who successfully complete the Unit 3 & 4 sequence will receive one ATAR increment, which is calculated as 10 per cent of the fourth-ranked study score from the student's 'top four' Unit 3 & 4 studies.