Family Support and Networks 

Uber launches service assistance program (SAP)

In what is a first for Uber globally, and transport in Australia, the car share operator has launched a program that allows people with a service animal to register for Uber’s Service Assistance Program (SAP).

Trained staff will recognise that the caller has a service animal and will ensure any issues or questions you may have are dealt with quickly and d appropriately.

The program provides specialist phone support and increased driver education for those who are matched with a rider in the program.

Uber head of rider operations, Margarita Peker, said everyone should have access to safe, affordable and reliable transport. “The program aims to deliver an improved experience for Australians with a service animal,” she said.  

The program will be launched on October 25. For more details clickhere

Adaptive clothing and footwear

Every Human has just launched a new initiative in adaptive footwear.  They now offer single shoes, unpaired shoes (same shoe, different width/size) and shoes that fit AFOs.  Your may be able to use some of your NDIS funding to help with the cost.  Click here for more information.