ICT

Subject: Update on SIMON Service – SIMONEverywhere and Parent Access Module (PAM) Offline 

Dear Parents and Carers, 

On Friday 24 October SIMONSchools, the provider of our Learning Management System (LMS), which includes access to the Parent Access Module (PAM) and the

SIMONEverywhere mobile application informed us that SIMON was taken offline after some unusual login attempts were detected. This involved the unauthorised use of student and staff user credentials to create fake accounts. 

St Mary’s College and SIMONSchools take cyber security very seriously. External experts have been engaged to help ensure we take all appropriate action in response to this activity.  

The SIMONSchools’ investigation to date, does nothave any evidence to suggest that any user information held on the platform has been affected, or that any other systems are involved. Should this position change, we will notify parents as required. 

Students will be able to access SIMON whilst logged in on-campus, however SIMONEverywhere and the Parent Access Module (PAM) will remain offline until further notice. This precaution is being taken to ensure the safety and security of all users while we work to further understand this unusual activity and resolve the situation. 

If you need to log a student absence during this period, update important medical information or provide consent for an excursion, please contact the College directly via office@smseymour.catholic.edu.au or Phone: 5792 2611. 

We understand this may cause some inconvenience and appreciate your patience and support as we work to restore full service.  

We will be in touch with a further update regarding access to PAM and SIMONEverywhere as soon as we can. Thank you for your understanding and cooperation. 

The ICT Team, St Mary’s College