School and Community Information

School Bus Program - Student Travel System

The School Bus Program provides travel assistance to eligible students in regional and rural Victoria with access to safe and reliable transport to and from school through a network of managed bus services.

What is changing?

The department is introducing the new Student Travel System (STS), which will replace the existing Student Travel Assistance Portal (STAP). 

From Term 4, 2026, parents and carers will need to use the new STS to manage school bus travel for their children.

There are no changes to the School Bus Program policy. The eligibility criteria, application assessment, and bus allocation processes, remain the same.  

What do parents and carers need to do? 

In late September 2026, all existing parents and carers will receive an email with details on how to log into the new system and how to reset their password, which now includes multi-factor authentication steps as a further layer of data security.

Users will be able to log in to the new STS and view their travel details, and if no changes are required, no actions are needed.

Please contact the School Bus Program team on schoolbus@education.vic.gov.au or call us on 1800 338 663, if you have any queries or have not received your new log in details during early Term 4.