2. Learning / Development

Australia & New Zealand: Catch the Cyber Wardens Training You Missed

👓 2 minute read

Seize this opportunity to strengthen your team’s cyber resilience through FREE, practical training. This reduces risk, protects our clients, and safeguards the reputation of our brand.

We have three more webinars scheduled before Easter. Register using the below links:

Thursday 9 April 8:30 am (AEST + 2hrs NZ)
Thursday 9 April 10:30 am (AEST + 2hrs NZ)
Thursday 9 April 1:00 pm (AEST + 2hrs NZ)

Or access a recording or a previous Cyber Wardens webinar here:

Enter Your Details To Receive the Pre-Recorded Video

New Zealand: Principals’ Retreat

👓 1 minute read

This year’s Principals’ Retreat is scheduled for Wednesday, 6 May 2026 at Rydges Wellington.

As with all First National Retreat’s, this is your chance to take a moment to reflect on your business, discuss challenges with colleagues, learn how others are making gains, and leave with the inspiration to effect genuine change in your business.

Where: Rydges Wellington

When: Wednesday, 6 May 2026 – starting at 9.30 am (subject to change)

Cost: $550 + GST

Dinner: We’ll wrap up the day with dinner at Monsoon Poon at 6:30 pm

Australia: Futures Club – Building the Leaders Who Will Shape Our Network

👓 3 minute read

📹 8 minute video briefing

The Futures Club marks a decisive step forward in how First National develops its people. Building on the foundations of FN Squad, it introduces a structured, two-year leadership and business development programme designed to produce capable, commercially minded future leaders across the network.

For principals, the value is immediate and practical.

The programme strengthens succession planning, reduces reliance on external recruitment and builds leadership depth within your office. Participants apply what they learn directly into day-to-day operations, improving decision-making, team performance and overall business capability. With a nationally recognised Diploma of Property(Agency Management) embedded into the programme, it also lifts compliance, operational discipline and financial understanding across the business.

For team members, the Futures Club provides a clear and credible pathway. It moves beyond theory and places participants in real leadership situations, supported by mentoring, state-based sessions and national collaboration. They gain practical skills, industry exposure and the confidence to take on greater responsibility, whether in management or future ownership roles.

This is not training for training’s sake. It is a deliberate investment in capability, retention and long-term business strength.

The question for every office is straightforward: who in your team is ready to step forward, and who will you trust to lead the next chapter of your business?

Take the next step today by downloading one of the information packs below.

Download the Futures Club Information Pack here
Download the Futures Club Principal’s Briefing Pack here

Member Template AI Policy Ready For Implementation

👓 2 minute read

Our Guidelines Strictly Forbid the Uploading of Sensitive Personal Data

First National Real Estate has developed an Artificial Intelligence (AI) policy template that’s ready for your office to implement.

The policy establishes that technology must only serve as an assistive tool rather than a substitute for professional human judgement, particularly regarding decision-making and marketing. It categorises AI tasks into permitted, restricted, and prohibited tiers to ensure that high-risk activities, such as tenant selection or price setting, remains under human control.

Furthermore, the guidelines strictly forbid the uploading of sensitive personal data or internal financial records into AI systems to maintain privacy compliance. Staff are granted access to a specific stack of approved software, provided they disable data-harvesting features to protect brand integrity and privacy principles. Ultimately, the policy ensures that licensed professionals remain personally accountable for all AI-generated outputs and client interactions.

Download the policy template and adapt to suit your office (Download your copy before editing. Please do not edit in the national Dropbox as it affects all members)
Read and discuss the AI policy with team members
Put up the A4 traffic light poster to remind staff of your risk framework
Require staff to watch this brief training video
Look out for upcoming training on this subject

Visit the AI Policy Area on FN Central

New Zealand: National Conference & GEM Awards, 7 May 2026

👓 2 minute read

New Zealand members, it’s time to confirm your attendance at your Wellington National Conference.

Secure your place now and get ready for a conference designed to deliver clear thinking, useful connections and practical ideas you can apply immediately.

Speakers

Chris BishopMinister of Housing, Infrastructure and Transport, and MP for Hutt South. Chris brings a policy perspective on housing supply, planning reform and the broader economic settings shaping the market
David PalfreymanOne of New Zealand’s leading trainers and auctioneers. David is recognised for his sharp negotiation skills, disciplined approach and insights that translate directly into better outcomes in the field
Steve GoodeyA respected voice in property investment. Investing full time since 1999, Steve offers grounded strategies shaped by multiple market cycles and real experience
Paul McGregorLeadership coach and author of The Question Effect. Paul focuses on practical ways to reduce pressure, improve decision-making and lead more effectively through better questions
Nick GoodallHead of Research at Cotality New Zealand. Nick interprets complex data with clarity, helping agents and investors understand trends and act with confidence

Conference DetailsRydges WellingtonThursday, 7 May 2026Includes Awards NightCost: $599 + GSTFlights and accommodation additional

Seats are limited.

Helpful Links

Accommodation – Rydges – Book here

Air New Zealand – Flights – Book here

What to do in Wellington – Explore here

AUSTRALIA: Australian Privacy Principles

👓 1 minute read

First National’s training course for compliance with Australian Privacy Principles (APPs) is now online. This course explains how privacy laws apply to real estate practice. You will learn how to handle personal information correctly, meet compliance obligations, and respond to breaches.

Enrol Now

NSW

What: CPD Training Rental Reforms

When: 01 April 2026 09:30 am to 12:45 pm

Where: Zoom Webinar

This course is now full. Please email training@firstnational.com.au to be added to a waiting list

What: CPD Training Rental Reforms

When: 09 April 2026 09:30 am to 12:45 pm

Where: Zoom Webinar

This course is now full. Please email training@firstnational.com.au to be added to a waiting list

What: CPD Training Rental Reforms

When: 14 April 2026 09:30 am to 12:45 pm

Where: Zoom Webinar

This course is now full. Please email training@firstnational.com.au to be added to a waiting list

What: CPD Training Rental Reforms

When: 22 April 2026 09:30 am to 12:45 pm

Where: Zoom Webinar

This course is now full. Please email training@firstnational.com.au to be added to a waiting list

What: CPD Training Rental Reforms

When: 22 April 2026 09:30 am to 12:45 pm

Where: Zoom Webinar

This course is now full. Please email training@firstnational.com.au to be added to a waiting list

What: AI Training – Ballina

When: 28 April 2026 10:00 am to 1:00 pm

Where: Ballina RSL Club

What: CPD Training

When: 29 April 2026 1:00 pm to 4:00 pm

Where: Zoom Webinar

What: AI Training – Wollongong

When: 29 April 2026 10:00 am to 1:00 pm

Where: Sage Hotel Wollongong

What: CPD Training Rental Reforms

When: 30 April 2026 09:30 am to 12:45 pm

Where: Zoom Webinar

What: AI Training – Newcastle

When: 30 April 2026 11:00 am to 2:00 pm

Where: NOAH’S on the beach

What: AI Training – Sydney

When: 29 April 2026 11:00 am to 2:00 pm

Where: Castle Hill RSL

SA/NT

What: Sales Training

When: 29 April 2026 09:00 am to 2:00 pm

Where: Arkaba Hotel, Fullarton

NATIONAL

What: HR Accelerator Series: Effective Onboarding & Induction

When: 09 April 2026 2:00 pm to 3:00 pm AEDT

Where: Zoom Webinar

What: AI Accelerator Series

When: 15 April 2026 2:00 pm to 3:00 pm AEDT

Where: Zoom Webinar

What: How to run a paid META campaign through Properti

When: 23 April 2026 2:00 pm to 2:30 pm AEDT

Where: Zoom Webinar