IN THIS ISSUEPage 3 of 9
Page 0 Banner Photo
Cover Page
1. Network & Industry Banner Photo
1. Network & Industry In This Edition… , A Warm Welcome to Our Kiwi Colleagues, National Convention Vietnam, Keynote Revealed, Australia: ACMA Puts FN Office On Notice, SMS Rules Change, Australia: Futures Club – Building the Leaders Who Will Shape Our Network, New Zealand: National Conference & GEM Awards, 7 May 2026, Australia: AML/CTF: Challenging Counterparties – Rule Amendment Confirmed, 700+ FN Staff Strengthen Cyber Security, Scammers Continue to Target First National Offices, FN Hedland Sweeps 2025 WA State Awards, Older Australians Becoming a Housing Pain Point, FN Byron Bay & FN Patterson Excel at NSW State Awards, New Zealand: Principals’ Retreat, VIC/TAS State Awards Reveal 2025’s Top Performers , Huge Changes Coming to NSW Tenancy Law, Beware $50,000 fines
2. Learning / Development Banner Photo
2. Learning / Development Australia & New Zealand: Catch the Cyber Wardens Training You Missed, Australia: Futures Club – Building the Leaders Who Will Shape Our Network, Member Template AI Policy Ready For Implementation, AUSTRALIA: Australian Privacy Principles, Australia: Upcoming Training Opportunities
3. Media and Marketing Banner Photo
3. Media and Marketing Rising Oil Prices, Global Tensions: What Are the Impacts for Real Estate?, Australia: ACMA Warns FN Agency for Breaching Do Not Call Register, SMS Rules Change, SMS Marketing Changes, Beware the ‘Google is Dead’ and Everybody’s Using ChatGPT’ Brigade, First National Names Top NSW Performers, AML Explainer: Listing Kit Flyer
4. Artificial Intelligence Banner Photo
4. Artificial Intelligence Is The Latest Google Update Negatively Affecting First National?, How to Find the Right AI Tool for the Right Task
5. Community Banner Photo
5. Community WA Members Help RizeUp Set Up New Home , FN Rayner Hosts Long Lunch, Raises $11,000+
6. Alliance Partners Banner Photo
6. Alliance Partners First AML: How to Hire an AML Compliance Officer, Trade-In Your e-Trash?
7. Network Dashboard Banner Photo
7. Network Dashboard
8. Projects & Referrals Banner Photo
8. Projects & Referrals Refer A Buyer, Earn A Fee, 15 Nero Street, Mittagong (NSW), 2 Moodemere Street, Rutherglen (VIC), 204 Sawpit Gully Road Kanmantoo (SA), 503 Cohuna Island Road, Cohuna, 47 Morrisby Street, Geebund, Brisbane, Box's Island, Murray River, Wentworth, Alba - Albany Creek, Brisbane, 443 Queen Street, Brisbane, An Unparalleled Collection of Residences in the Heart of Brisbane..., 6 McCoy Street, Waikerie, 8055 South Gippsland Highway, Korumburra, 100 on Leichhardt, Brisbane, Paddle Boats - Mundoo, Melbourne & Rothbury
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First National Real Estate
89 Hoddle Street, Richmond, Victoria, 3121, AUfirstnational.com.au1800 032 332 Facebook
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2. Learning / Development

Australia & New Zealand: Catch the Cyber Wardens Training You Missed

👓 2 minute read

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Seize this opportunity to strengthen your team’s cyber resilience through FREE, practical training. This reduces risk, protects our clients, and safeguards the reputation of our brand. 

 

We have three more webinars scheduled before Easter. Register using the below links:

 

  • Thursday 9 April 8:30 am (AEST + 2hrs NZ)

  • Thursday 9 April 10:30 am (AEST + 2hrs NZ)

  • Thursday 9 April 1:00 pm (AEST + 2hrs NZ)

 

Register Now

 

Or access a recording or a previous Cyber Wardens webinar here:

 

Enter Your Details To Receive the Pre-Recorded Video

 

Australia: Futures Club – Building the Leaders Who Will Shape Our Network

👓 3 minute read

📹 7 minute video briefing

The Futures Club marks a decisive step forward in how First National develops its people. Building on the foundations of FN Squad, it introduces a structured, two-year leadership and business development programme designed to produce capable, commercially minded future leaders across the network.

 

For principals, the value is immediate and practical. 

 

The programme strengthens succession planning, reduces reliance on external recruitment and builds leadership depth within your office. Participants apply what they learn directly into day-to-day operations, improving decision-making, team performance and overall business capability. With a nationally recognised Diploma of Property  (Agency Management) embedded into the programme, it also lifts compliance, operational discipline and financial understanding across the business.

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For team members, the Futures Club provides a clear and credible pathway. It moves beyond theory and places participants in real leadership situations, supported by mentoring, state-based sessions and national collaboration. They gain practical skills, industry exposure and the confidence to take on greater responsibility, whether in management or future ownership roles.

 

This is not training for training’s sake. It is a deliberate investment in capability, retention and long-term business strength.

 

The question for every office is straightforward: who in your team is ready to step forward, and who will you trust to lead the next chapter of your business?

 

Take the next step today by downloading one of the information packs below.

 

  • Download the Futures Club Information Pack here

  • Download the Futures Club Principal’s Briefing Pack here

Member Template AI Policy Ready For Implementation

👓 2 minute read

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Our Guidelines Strictly Forbid the Uploading of Sensitive Personal Data
Our Guidelines Strictly Forbid the Uploading of Sensitive Personal Data

 

First National Real Estate has developed an Artificial Intelligence (AI) policy template that’s ready for your office to implement.

 

The policy establishes that technology must only serve as an assistive tool rather than a substitute for professional human judgement, particularly regarding decision-making and marketing. It categorises AI tasks into permitted, restricted, and prohibited tiers to ensure that high-risk activities, such as tenant selection or price setting, remains under human control. 

 

Furthermore, the guidelines strictly forbid the uploading of sensitive personal data or internal financial records into AI systems to maintain privacy compliance. Staff are granted access to a specific stack of approved software, provided they disable data-harvesting features to protect brand integrity and privacy principles. Ultimately, the policy ensures that licensed professionals remain personally accountable for all AI-generated outputs and client interactions.

 

  • Download the policy template and adapt to suit your office (Download the file before editing please, so all members may download the original, not your amendments). Please do not edit in the national Dropbox as it affects all members)

  • Read and discuss the AI policy with team members

  • Put up the A4 traffic light poster to remind staff of your risk framework

  • Require staff to watch this brief training video

  • Look out for upcoming training on this subject

 

Visit the AI Policy Area on FN Central

 

AUSTRALIA: Australian Privacy Principles

👓 1 minute read

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First National’s training course for compliance with Australian Privacy Principles (APPs) is now online. This course explains how privacy laws apply to real estate practice. You will learn how to handle personal information correctly, meet compliance obligations, and respond to breaches.

 

Enrol Now

 

Australia: Upcoming Training Opportunities

 

NSW

 

What: CPD Training Rental Reforms

When: 01 April 2026 09:30 am to 12:45 pm

Where: Zoom Webinar

This course is now full. Please email training@firstnational.com.au to be added to a waiting list

 

What: CPD Training Rental Reforms

When: 09 April 2026 09:30 am to 12:45 pm

Where: Zoom Webinar 

This course is now full. Please email training@firstnational.com.au to be added to a waiting list

 

What: CPD Training Rental Reforms

When: 14 April 2026 09:30 am to 12:45 pm

Where: Zoom Webinar

This course is now full. Please email training@firstnational.com.au to be added to a waiting list

 

What: CPD Training Rental Reforms

When: 22 April 2026 09:30 am to 12:45 pm

Where: Zoom Webinar

This course is now full. Please email training@firstnational.com.au to be added to a waiting list

 

What: CPD Training Rental Reforms

When: 22 April 2026 09:30 am to 12:45 pm

Where: Zoom Webinar 

This course is now full. Please email training@firstnational.com.au to be added to a waiting list

 

What: AI Training – Ballina

When: 28 April 2026 10:00 am to 1:00 pm

Where: Ballina RSL Club

Register: Click here

 

What: CPD Training

When: 29 April 2026 1:00 pm to 4:00 pm

Where: Zoom Webinar

Register: Click here

 

What: AI Training – Wollongong

When: 29 April 2026 10:00 am to 1:00 pm

Where: Sage Hotel Wollongong

Register: Click here

 

What: CPD Training Rental Reforms

When: 30 April 2026 09:30 am to 12:45 pm

Where: Zoom Webinar

Register: Click here

 

What: AI Training – Newcastle

When: 30 April 2026 11:00 am to 2:00 pm

Where: NOAH’S on the beach

Register: Click here

 

What: AI Training – Sydney

When: 29 April 2026 11:00 am to 2:00 pm

Where: Castle Hill RSL

Register: Click here

 

SA/NT

 

What: Sales Training

When:  29 April 2026 09:00 am to 2:00 pm

Where: Arkaba Hotel, Fullarton

Register: Click here

 

NATIONAL 

 

What: HR Accelerator Series: Effective Onboarding & Induction

When: 09 April 2026 2:00 pm to 3:00 pm AEDT

Where: Zoom Webinar

Register: Save The Date

 

What: AI Accelerator Series

When: 15 April 2026 2:00 pm to 3:00 pm AEDT

Where: Zoom Webinar

Register: Click here

 

What: How to run a paid META campaign through Properti

When: 23 April 2026 2:00 pm to 2:30 pm AEDT

Where: Zoom Webinar

Register: Click here