The Orange Door

Our school cares about the safety and wellbeing of our students and their families.

Sometimes things at home or in a relationship are not OK or families can be worried about the wellbeing of their children or young people.

The Orange Door can help you to get the support you need, quickly and easily. It’s free and you don’t need a referral.

The Orange Door

The Orange Door can help families. They provide support for concerns with parenting, relationships, and family violence.

The Orange Door is a free intake and assessment service for:

families requiring support for their child or young person’s wellbeing or development
families needing parenting support
young, isolated, or unsupported families
individuals and families experiencing family violence
adults using family violence
young people using violence in the home.

If you contact The Orange Door, they can help by:

working with you to identify the help and support you need
supporting you with the wellbeing and development of your child or young person
helping you make a safety plan if someone is making you feel unsafe
connecting you to services that can help like counselling, accommodation, mental health and drug and alcohol services, parenting support groups, services for children, financial help, or legal assistance
supporting you to access funding for basic living expenses and some other costs
supporting you to change abusive or controlling behaviour.

Each Orange Door location across Victoria has their own phone number and email. Students and their families can also visit their local Orange Door in person for support, Monday to Friday, 9am - 5pm for support. No appointment is needed.

To find your local service, see: The Orange Door – Support near you.

How schools connect with The Orange Door

Our school might talk to a student and/or their family about The Orange Door. We might encourage them to contact their local Orange Door to get advice and help if needed.

Ideally, a student and/or their family will get in touch with The Orange Door to seek advice and support.

Sometimes, schools might make a referral to The Orange Door without the student or their family’s knowledge or consent. Schools will do this if:

informing a student and/or family increases the risk to their safety or wellbeing
not linking a student to support increases the risk of their safety and wellbeing.

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