Bulletin

eSmart

ACT eSmart - Ask, Check, Think

ACT eSafe

No parental control tool is 100%  effective. 

Helping your child build good online safety habits is just as important.  

https://www.esafety.gov.au

 

 

Your guide to the latest tech gifts this holiday season

Every year, eSafety publishes a Gift Guide to support parents and carers with insights and advice on the latest trends and technology. The guide helps you make smart, safe and secure tech gift choices for children and young people.

 

This year’s Gift Guide focuses on new immersive technology and the practical things we can do to minimise harm for the excited young recipients of tech gifts.

 

Technology can impact family dynamics, personal safety and wellbeing. So gift thoughtfully and safely these holidays and introduce any new device alongside healthy and safe online habits.

 

To find this information, jump onto the website and go to the Parents tab.

 

Stay safe from scammers this holiday season by getting to know their most common scams:

  • Order Confirmation Scams. These are unexpected calls/texts/emails that often refer to an unauthorised purchase and ask you to act urgently to confirm or cancel the purchase. These scammers try to convince you to provide payment or bank account information, install software to your computer/device, or purchase gift cards.

Remember, if you received correspondence regarding an order you weren't expecting, you can verify orders by logging into your Amazon account. Only legitimate purchases will appear in your order history - and Customer Service is available 24/7 to assist.

  • Tech Support Scams. Scammers create fake websites claiming to provide tech support for your devices and Amazon services. Customers who land on these pages are lured to contact the scammer and fall prey to their schemes.

Here are some important tips so that you can identify scams and keep your account and information safe:

 

SOME USEFUL HINTS REGARDING ONLINE SCAMMING FROM AMAZON WHICH CAN TRANSLATE TO ANY BUSINESS OR ONLINE SERVICE 

  1. Trust Amazon-owned channels. Always go through the Amazon mobile app or website when seeking customer service, tech support, or when looking to make changes to your account.
  2. Be wary of false urgency. Scammers may try to create a sense of urgency to persuade you to do what they're asking. Be wary any time someone tries to convince you that you must act now.
  3. Never pay over the phone. Amazon will never ask you to provide payment information, including gift cards (or “verification cards”, as some scammers call them) for products or services over the phone.

If you receive correspondence you think may not be from Amazon, please report it to us. For more information on how to stay safe online, visit Security & Privacy on the Amazon Customer Service page.

Additional resources:

Sincerely,Amazon