Temos (Germany) - Update from our Member

QHA-Trent Accreditation Concludes Operations, Selects Temos to Step in its Place

21 October 2020, Bergisch Gladbach, Germany:

After more than a decade of service to its clients, QHA Trent has concluded operations due to recent, persistent economic shocks. Chief Operating Officer, Elizabeth Brownhill, and Temos Chief Executive Officer, Dr. Claudia Mika, today announced a transition plan for QHA clients.

According to Ms. Brownhill, “Based on the quality of its well-respected ISQua/IEEA accredited programs as well as the trust and respect between the leadership of our two organizations, Temos is the recommended accreditation company to work with QHA’s current and future clients. The Temos accreditation programs are well-aligned to QHA’s programs regarding quality, content, and price and offer further innovations such as online tools, and collaborative style. While we at QHA are deeply disappointed that COVID-19 has brought us to the end of our business operations, we are confident that our clients will be served well by Temos”.

To smooth the transition for QHA clients, QHA surveyors are invited to accompany Temos assessors to on-site visits and have the opportunity to become Temos assessors to add strength, experience, and knowledge to the Temos team. Ms. Brownhill and other QHA representatives will continue to be available to consult with their clients and Temos as long as necessary to ensure a successful changeover.

Temos CEO, Dr. Claudia Mika, observes, “Temos and QHA-Trent have a history of cooperation. Being that we are European-based organizations, we are culturally close and have always created our standards using scientific research, evidence-based results, and practical experience. We look forward to getting to know all the QHA clients and personally accompany them on their new journey with our global regional offices, customer care team, and unique, easy to use online tools. QHA clients will also have access to our other benefits including the Temos Alliance and Temos Academy. The entire Temos team supports the leadership of QHA-Trent through this challenging time. We are committed to working together to help QHA clients and the patients they serve”.

During the next several weeks, Temos representatives will be contacting QHA clients to plan the next steps ensuring continuity of ISQua/IEEA approved accreditation, which is an essential requirement for many clients. These communications give QHA clients opportunities to become familiar with Temos, while the Temos team learns more about the needs and requirements of QHA clients.

Founded in 2010, Temos accredits hospitals and clinics, dental services, IVF clinics, physical rehabilitation services, and eye care clinics as well as offering certification for medical travel coordinators (“facilitators”). Temos was the first company to create and launch its COVID-19 Safe certification program. With its wide variety of accreditation programs and clients on five continents, the company continues to innovate and engage with industry leaders to help its clients deliver world-class clinical and patient experience services.

For more information about Temos International Healthcare Accreditation, contact: Ms. Baerbel Prokop, at b.prokop@temos-international.com, +49 2204 42648 0, or visit the Temos website at https://www.temos-worldwide.com/.

Temos Announces COVID-19 Safe Certification Program

7 May 2020, Bergisch Gladbach, Germany:

Global accreditation leader, Temos International Healthcare Accreditation (TIHA), announces the launch of its new “Certificate of Compliance : COVID-19 Safe” program for hospitals and clinics to address the crucial issues facing them during the SARS-CoV-2 crisis while looking ahead to the provision of services post-coronavirus.

The first of its kind “Certificate of Compliance” provides the current state of scientific knowledge and international best clinical practices to healthcare providers to review and possibly adjust protocols for the management of infectious diseases as well as the organization’s preparedness and response plan. The standards address specific exposure risks, sources of exposure, routes for transmission, and other unique characteristics of SARS-CoV-2 as well as new standards for telemedicine and crisis communications.

According to Temos’ CEO, Dr. Claudia Mika, “The new ‘Certificate of Compliance’ is focused on the immediate impact of COVID-19 and provides hospitals and clinics with access to the current state of scientific knowledge, first case studies and respective recommendations derived from that. Combined with best practice in infection control and prevention they are the basis for our standards which are the new methods for healthcare providers to support patient and staff safety. In addition to the clinical changes occurring because of SARS-CoV-2, new business practices have emerged including telemedicine and crisis communications. Our Certificate addresses both the clinical and the business challenges of the current pandemic. ”

In response to the financial pressures and temporary closures of many clinics and hospitals around the world, Temos is providing free access to the program’s standards so that those who cannot afford to pay for the Certificate program can use the standards as guidelines for their systems and processes.

“The decision to provide the “Standards Only” option free of charge was unanimously supported by our Regional Offices. It is our way of giving back to the healthcare providers who have suffered in many ways including financially during this crisis,” says Mika. “Of course we hope during better days those providers that access the complimentary version will become Temos accredited clients.”

Temos is an innovative global leader in delivering international best clinical and patient experience practices to hospitals and clinics around the world through its accreditation and certification programs. Its comprehensive standards, simple-to-use online tools, tailored programs for speciality clinics, and affordable prices, set the stage for Temos to work collaboratively with clients to achieve the highest possible standards in healthcare for patients, hospitals, and clinics worldwide.

For the past ten years, valued partners including governments, insurance companies, Embassies and Consulates, non-governmental organizations, and perhaps most of all, its accredited hospitals and clinics rely on Temos to objectively assess and validate clinical and non-clinical services. Its seal represents the high levels of quality, transparency, ethics, and professionalism.

Now and in the post-COVID-19 world, reliance on Temos’ independent, expert third party accreditation and certification services will be more important to consumers than ever before.

Visit the Temos website to apply for the “Certificate of Compliance: COVID-19 Safe”.

For more information about Temos International Healthcare Accreditation, contact Temos Headquarters: Ms. Baerbel Prokop, at b.prokop@temos-international.com, +49 2204 42648 11, or visit the Temos website at https://www.temos-worldwide.com/.