Frankston Train Line Changes

This email is to notify you about changes to train services on the Frankston line in May, while maintenance and level crossing removal works take place.

• Buses replace trains between Caulfield and Frankston from 8.10pm to last service Tuesday 14 May. Allow up to 45 minutes additional travel time.
• Buses replace trains between Mordialloc and Frankston from 9.15pm Friday 24 May to last service Sunday 26 May. Allow up to 25 minutes additional travel time.

HOW DOES THIS AFFECT YOU?

• A range of different bus services will be operating to help make your journey as direct as possible.
• Regular maintenance on the Frankston line may also impact train services.

 We are here to help you travel during major construction projects and will endeavour to get you to and from your destination as quickly and easily as possible. 

For journey planning and service information, please call PTV on 1800 800 007 or visit ptv.vic.gov.au.

TRAVEL ASSISTANCE

Most train replacement buses will be low-floor models to assist passengers with mobility requirements. Alternative transport can be arranged for passengers who need mobility assistance and cannot board train replacement bus services.

For passengers with a communication disability or difficulties, Metro Trains has introduced a text message service which can be accessed by texting 0428 789 329 (7am – 7pm weekdays, 9am-5pm weekends and public holidays). This can be used for general enquiries relating to Metro Trains and information on service changes.

Should your clients or members require assistance with alternative travel they should call PTV on 1800 800 007 from 6am – midnight (all night Friday & Saturday), or you can do so on their behalf.

If anyone within your organisation would like to speak directly to a project representative about the upcoming rail disruption they can contact us on 1800 105 105 or email contact@levelcrossings.com.au.

We thank you for your patience and understanding during this time.