Covid19 Support:
Supports and Resources Available:
COVID-19 info & advice translated into different languages
COVID-19 Welfare Contact Cards in English and 9 Pacific languages contains contact info for health, housing, accommodation, food, financial support. Information for whānau, hapū, and iwi Māori Information for Pacific Peoples Information for disabled people
Pasifika Futures If you need a Whānau Ora Family Support Package, please call this number 0800 890 110, or click on the following link to connect with one of our partners – CLICK HERE
Golden Rules for Level 4- videos in several languages Punjabi Arabic Cantonese Mandarin Spanish Hindi
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Foodbank Support Auckland |
Agencies which offer assistance
Support services that remain open:
Women’s Refuge 0800REFUGE or 0800 733 843
Shine 0508 744 633
Alcohol and Drug Helpline 0800 787 797
Oranga Tamariki call centre 0508FAMILY
CADS 0800 367 222
Narcotics Anonymous 0800 628 632
Alcoholics Anonymous 0800 229 6757
Lifeline 0800 543 354 or free text 4357
Youthline 0800 376 633 or free text 234
Samaritans 0800 726 666
Outline (LGBT) 0800 688 5463
Depression Helpline 0800 111 757
Suicide Prevention Helpline 0508 828 865
The Fono West (Social Services) 09 837 1780
Counselling Free Call or Text 1737
Healthline for COVID-19 health advice: 0800 358 5453
For people with disabilities or autism and their support people-
The Explore 0800 000421 phone service available to provide advice or support. This includes advice or support around challenging behaviours. To access this service, you don’t need a referral and it doesn’t matter whether you’re new to Explore, currently on their waitlist or you’ve worked with them previously. The service is available Monday to Friday 9.00am–5.00pm. When you phone the 0800 number you will be connected with an administrator who will then book you an appointment with one of the specialists.
Financial Help to Buy Food
If you need financial help to buy food, Work and Income may be able to help.
Visit the Work and Income website for urgent financial support and ongoing needs.
You can apply for a main benefit online and check your eligibility for food assistance.
You can also use the COVID-19 financial support tool on the Unite Against COVID-19 website to see what support is available to you.
Go to:
• http://www.workandincome.govt.nz (for more information)
• https://my.msd.govt.nz/ (to apply to Work and Income online)
• 0800 559 009 (MSD General Line)
• 0800 552 002 (MSD Seniors 65+)
• 0800 88 99 00 (StudyLink Students)
• http://www.Covid19.govt.nz/business-and-money/financial-support/covid-19-financial-support-tool/ (the COVID-19 Financial Support tool)
