Support Relief

FINANCIAL SUPPORT: 

It can be hard working out what support is available and where to go. The Flood Recovery Hotline can help, 7.30 am-7.30 pm daily at 1800 560 760. 

1. Disaster Recovery Payment. $1,000 per adult and $400 per child. Apply through MyGov. http://ow.ly/IBnI50Lb5ro

2. Disaster Recovery Allowance. You may get this allowance for up to 13 weeks if you lose income. http://ow.ly/B8BC50Lb5rq 

3. Victorian Emergency Relief Payment. $580 per adult and $290 per child. Complete this form http://ow.ly/a6yA50Lb5rn 

4. Re-establishment Assistance. Up to $43,000 for accommodation, repairs, and damaged contents. This means tested and only available to those without insurance. Call the Recovery Hotline at 1800 560 760.

EMERGENCY RELIEF: 

For current Emergency Relief Centres visit http://ow.ly/CgcM50Lb5rr 

NDIS: 

1. Assistive Technology: If you don’t have funding for AT repairs in your child’s plan the NDIS contact centre can authorise it over the phone. Call 1800 800 110, 8 am to 8 pm weekdays. 

2. Cancellations: If you have to cancel an NDIS funded service you can use your child’s plan to pay the cancellation fee 

3. Plan Reassessment: If your child’s NDIS plan reassessment is coming up, you can ask to reschedule. Call: -Ovens Murray: Merri Health - 1300 665 437 -Loddon, Goulburn, Mallee: Intereach - 1300 448 226 

EMERGENCY CONTACTS:  

• If you need immediate assistance for flooding call VICSES on 132 500 • If you are in a life-threatening situation please call Triple Zero - 000 
• Please follow the VicEmergency advice at all times. https://emergency.vic.gov.au/ 
• To access VICSES information in other languages, call the Translating and Interpreting Service on 131 450 (freecall) and ask them to call VicEmergency Hotline. • If you are deaf, hard of hearing, or have a speech/communication impairment, contact National Relay Service on 1800 555 677 and ask them to call the VicEmergency Hotline.