eSmart
ACT eSmart - Ask, Check, Think
ACT eSafe
No parental control tool is 100% effective.
Helping your child build good online safety habits is just as important.
What is 'unwanted contact'?
Unwanted contact is any online message or contact from a stranger, or someone you know, that makes you feel uncomfortable or unsafe.
Be a ‘bad message’ detective. Learn to spot the messages that aren’t right for you.
Here are some examples of unwanted contact:
- Someone sends you messages from a private number on your phone and you don’t know who they are.
- A stranger comments on a video or photo you shared online and it makes you feel uncomfortable.
- You are chatting to other gamers online and someone sends you pictures you don’t like or asks lots of personal questions, like where you live and your contact details.
- Someone you know sends you messages you don’t like or keeps contacting you.
What to do
Tell your mum, dad or an adult you trust — don’t keep it to yourself.
Do not reply, block them instead — ask an adult to show you how to block the sender of the message.
Delete requests from strangers — if you get a friend or follow request from a stranger, show a trusted adult and delete the request.
Make all your accounts private — so that any posts or images you share can only be seen by your friends.
Report to game or app — report unwanted messages to the game or app they were posted on.
Report cyberbullying to us — We can put you in touch with help and support and may be able to get content removed.
You can report cyberbullying to us.
Find out how in the eSafety Guide.