Consent2Go FAQs

Q: Where do I download the app? 

A: There is no app available for Consent2Go. Links will be provided in emails.

Q: Where are the data servers located? How is this information stored?

 A: For Australian schools, data is stored within Australia in a Tier 1 environment, where all handling of personal information for individuals complies with the Australian Privacy Act 1988. 

Q: Is Consent2Go owned by The King's College or a private company? 

A: Consent2Go is a private company and is the School’s agent for collecting your child’s health information. 

Q: Consent2Go will not proceed to the next screen. 

A: Please look for any red icons with a cross displayed. This will indicate a compulsory field that must be answered before you can proceed to the next screen. 

Q: Can the school still provide me with a paper copy of the form as I do not wish for my child’s health records to be maintained online? 

A: To ensure your child’s health records are current, The King's College will regularly require parents/guardians to update their child’s health details on Consent2Go. To minimise risk, we do not maintain health records in any other format. 

Q: What if I change my email address? 

A: Please contact The King's College Administration Office and provide your new email address. 

Q: How much do I pay to use Consent2Go? 

A: Consent2Go is FREE for parents.

Q: How do I pay for excursions/incursions/camps and other items such as School Contributions? 

A: Once you have been sent an ‘invitation’ and you consent, a you can make payment via the QKR! App.

Q: I have not consented or paid for an excursion and the due date has passed, can my child still attend the activity? 

A: You will be reminded to pay up until the due date, if you have not consented, or paid by then, your child cannot attend.