WHO Updates

Quality of care in FCV settings - Technical Package

The technical package on quality of care in fragile, conflict-affected and vulnerable (FCV) settings is now available. 

 

There is an urgent need for attention to the quality of care as part of efforts towards UHC in FCV settings, given the health needs and increasing population numbers in such contexts. WHO has responded to this need through the development of this technical package and provision of country support.

 

The technical package is the product of a two-year collaboration between the Quality Team in the Integrated Health Services Department, the Gillings School of Global Public Health at the University of North Carolina, and WHO EMRO, drawing on significant technical inputs from colleagues across WHO, and the Global Health Cluster, and having undergone wide consultation.

 

The following links are the two documents that comprise the package:

  1. Quality of care in FCV settings: taking action
  2. Quality of care in FCV settings: tools and resources compendium

 

The taking action document is presented in two main parts.  

 

Part 1 provides much of the background information and key concepts, providing a technical overview on the subject. 

 

Part 2 focuses on how to take action, based on the well-established WHO National Quality Policy and Strategy approach adapted to account for the challenges and realities of service delivery in FCV settings. 

 

Of particular note is element 6 in the taking action document, which focuses on interventions for quality improvement. 

 

This section is based around a series of evidence-based illustrative interventions organized in five intervention blocks:

  • ensure access and basic infrastructure for quality; 
  • shape the system environment; 
  • reduce harm; 
  • improve clinical care; and 
  • engage patients, families and communities. 

The tools and resources compendium is based around the list of illustrative interventions, providing a curated set of implementation tools gathered during an extensive scoping and co-development exercise.

WHO Executive Board adopts the 'Decision' on Global Patient Safety Action Plan 2021-2030, 21 January 2021

 

WHO Executive Board adopted the ‘Decision’ on Global Patient Safety Action Plan 2021-2030’ on 21st January 2021, and recommended adoption of the action plan to the 74th World Health Assembly, to be held in May 2021.

 

Link to recordings of the EB Patient Safety session (Session 7: dated 21/01/2021 (10:15- 13:15) 

https://www.who.int/about/governance/executive-board/executive-board-148th-session

 

Patient Safety agenda item discussion - Starts at 1:16:00 and finishes at 2:59:44; WHO secretariat- DDG/WHO intervention at 2:47:10; and DG/WHO intervention at 2:55:10.  

 

Link to the WHO Executive Board Global Action on Patient Safety Report by the Director-General https://apps.who.int/gb/ebwha/pdf_files/EB148/B148_6-en.pdf  

 

A summary of the patient safety Executive Board agenda item discussions can be found here - 

 

Final comments on the third draft of ‘Global Patient Safety Action Plan 2021-2030’ can be made until 15 February 2021.

 

https://www.who.int/teams/integrated-health-services/patient-safety/policy/global-patient-safety-action-plan

What countries should do to prepare communities for a COVID-19 vaccine, treatment or new test

An Infodemic Management and Global Collective Service WebinarTuesday, February 2nd, 202114:00 – 15:00 Geneva, 20.00 - 21.00 Bangkok, 08.00 - 09.00 New York 

 

Informed, engaged and empowered communities are the bedrock for the arrival of new vaccines, treatments and tests that will be introduced to reduce the spread of COVID-19 and save lives. 

 

This webinar explores 10 well-established Risk Communication and Community Engagement (RCCE) principles that have proven their power. 

 

Practical tools for each of the 10 steps will be shared to aid in the uptake of these proven practices. Together they put communities at the heart of the roll-out of new vaccines, treatments and tests and promote trust – the critical ingredient for all community action.

 

Please send your questions in advance to epi-win@who.int 

 

Register Now