Administration Office 

Welcome to Term 1 - 2024

On behalf of the office staff I would like to welcome all our new students. It's wonderful to see so many new faces. We know high school can be a little daunting at times but we're here to help. Student Services is located in the Administration Office in A Block. If your child has a question and is unsure who to speak to, they are welcome to come to Student Services before school and during recess and lunch and we will send them in the right direction.

School Uniform Shop - Opening Hours

The Uniform Shop is now school owned and operated. The main benefit of this is that we are able to offer uniforms at affordable prices. Below you will find a price list.

Our new shop hours are detailed below. The shop is located in A Block and may be accessed through the main entry gate near the Administration Office. You are required to QR code in as a visitor.  

We currently have no online ordering available on our website but if you would like our Uniform Shop Coordinator to organise an order and pay online, please either email us at francisgre-h.school@det.nsw.edu.au or ring 4964 1282.

Student Statement of Fees

You should now have received an email which contains a link to your child's statement of fees. This link will take you to a payment site which accepts credit card payments. If you would like to pay by cash, eftpos or cheque, you are welcome to drop into the Administration Office between the hours of 8:15am and 3:00pm.

Student Services

Student Services is incorporated into the Administration Office and we provide services to students in a multitude of areas such as late to school, injured, sick or to pay money for excursions or school fees.

Have Your Details Changed?

It is imperative that yours and your child’s information is kept up to date in our system. If they are not up to date, especially in an emergency, and we are unable to contact you, it may cause extra stress on your child. This includes change of phone numbers, home address, email and emergency contacts. 

If you’re unsure if your details are up to date, please fill out the Change of Details Form below and return to the Front Office or email to: francisgre-h.school@det.nsw.edu.au 

Thank you for your support in our effort to have up-to-date records.

Absences, Late Arrivals, Early Leavers, Unwell at School

Absences

The school must be notified either in writing, verbally or via the Parent Portal as to why a student is absent from school. This must occur within a 7 day period immediately following the absence as records cannot be changed after this period has lapsed. If your child has been recorded as absent and your correct mobile number is on record, you will receive an SMS notifying you of your child’s absence. You can respond to this SMS to notify the school of their absence.

Late Arrivals

When arriving late, students must first report to the Student Services Office where they are signed in. A satisfactory explanation for their late arrival will be considered.  Being late or sleeping in is not considered a satisfactory explanation. This is recorded as Explained - Unjustified. If no explanation is provided, the absence will be recorded as Unexplained -Unjustified. Upon arrival at Student Services, your child will be issued with a late note, which is to be sighted by the teacher of their first lesson. You will receive an SMS notifying you that your child was late to school. You can respond to this SMS to notify the school of the reason why they were late. If a satisfactory explanation has not been provided, the note then needs to be taken home and signed by a parent/carer and an explanation provided. This note must be returned to Student Services within 7 days.

Early Leavers

Students who need to leave early must provide a written explanation, which is to be signed by a Deputy and then taken to Student Services. An official Department slip will be issued at this time and must be presented to police or department personnel on request. Parents/Carers are to collect students from the Administration Office. All notes must contain - the student's name, year, date, reason for the absence, parent/carers signature and must be returned within 7 days. Changes to your child’s attendance record cannot be made after 7 days. 

Unwell at School

If your child becomes ill at school, the classroom teacher will provide them with a pass. They will then need to report to their Deputy Principal. The Deputy Principal will approve their pass and send them to Student Services, who will make contact with parents/carers. All students and parents/carers are advised that our clinic is a First Aid station only. We do not have a trained nurse on duty.

Corina Smith

School Administrative Manager