Emotional intelligence in leadership
Principal’s Digests
"Not everything that is faced can be changed, but nothing can be changed unless it's faced." - James Baldwin
1.What is Emotional Intelligence (EQ):
- EQ involves recognising, understanding, and managing one's own emotions while navigating others' emotions.
- High EQ helps leaders build relationships, foster teamwork, and handle challenges effectively.
2. Empathy:
- Empathy, understanding others' feelings, is crucial for leadership.
- Empathetic leaders create a culture of understanding and compassion, boosting employee morale.
3. Active Listening:
- Active listening involves comprehending verbal and non-verbal cues.
- Leaders who actively listen build trust and inclusivity in teams.
4. Understanding Emotions for Decision-making:
- Leaders must understand both their own and their team's emotions for informed decision-making.
- This understanding helps leaders motivate teams, navigate conflicts, and maintain morale.
5. Importance of Emotional Intelligence:
- Developing emotional intelligence creates workplaces where individuals feel valued and motivated.
- By embracing empathy, active listening, and emotional understanding, leaders enhance effectiveness and cultivate positive cultures.
Emotional intelligence is essential for modern leadership, guiding decision-making, relationships, and organisational success.
Acknowledgement: Napthali Hoff, “Emotional intelligence in leadership: A path to success” in SmartBrief February 2024