Health & Wellbeing

Sometimes things at home or in a relationship are not OK and you need some help and support.  At The Orange Door, we are here to listen to you and help you to get the support you need quickly and easily.  If you are in danger right now, call Triple Zero (000).  0If you are not in immediate danger, but feel unsafe or need help or support for yourself or your family, contact The Orange Door. 

How can The Orange Door help?

We work with all types of families and support can be tailored to meet the diverse needs of you and your family members. All families can experience difficult times and sometimes need extra help and support for a range of reasons.

We can help if:  

• you need help with parenting, or you are worried about the wellbeing or development of a child or young person  
• someone close to you is making you feel afraid or unsafe such as your partner, ex-partner, family member or carer  
• you are a child or young person who doesn’t feel safe or cared for  
• you are at risk of using abusive or controlling behaviour or you need help with these behaviours at home or in a relationship  
• you are worried about the safety of someone you know  
• you have experienced family violence, including controlling behaviour like someone monitoring where you go, who you visit or how you spend money. 

We can help if:  

• you are worried about the wellbeing and/or development of your child(ren)
• you need help to strengthen your parenting skills and develop positive family relationships
• your family needs help to get through stressful times, which may be caused by a range of reasons including separation, mental health, grief, drug and alcohol abuse, financial worries, illness or living with a disability
• you need extra help managing the behaviour of your child(ren)
• someone at home is making you, your children or another family member feel unsafe or afraid
• you’re pregnant or a new parent and need support and advice
• you have concerns for a vulnerable child in your community

Support includes:

• listening to you to understand the difficulties you’re facing.  
• helping you to explore your options and think about what you want to do next. 
• working with you to improve you and/or your family’s situation.  
• connecting you to services that can help, such as parenting support groups, services for children, family violence support, counselling, financial help, or legal assistance. 
• supporting you to access funding for basic living expenses and other costs. 
• providing information and advice to professionals if you are worried about a vulnerable child in your community.

We will listen to you and your family to understand the difficulties you’re facing and what your family needs, ask what you would like to happen next.

We will work with you to improve your family's situation and help children and young people get the support they need. 

What are children's rights?

Every child or young person has a right to: 

• be safe and feel safe
• live in a safe and secure home, free from violence and abuse
• stay healthy and well
• go to a doctor, dentist or other professional for help when they need to
• have an education
• be allowed to be a child and be treated with respect
• have a say and be heard
• tell someone if they are unhappy
• feel proud and strong in their own culture
• be in contact with family, friends and people and places that matter to them
• have fun and do activities they enjoy
• develop life skills and grow up to be the best person they can be.

The Orange Door is open to all kinds of families

We welcome:

• step families
• kinship families
• rainbow families 
• foster families
• nuclear families
• extended families
• clans 
• people who are not blood relatives but live together.

People who identify as Aboriginal and/or Torres Strait Islander can choose to be supported by an Aboriginal worker at The Orange Door or be referred to an Aboriginal service.

Cultural and religious preferences are respected. We work with multicultural communities to meet the diverse needs of families. 

We welcome everyone, regardless of migration status. You can seek help or support if you are a migrant or a refugee or do not have permanent residency. 

How can you access services?

There are multiple ways to access help and support from The Orange Door, including face-to-face, and via phone or email.  Tell us if you have special requirements, for example if you use communication aids or require an interpreter, including Auslan.  You don’t need a referral.  Search by suburb or postcode to find a service near you. 

The Orange Door is open from 9am to 5pm Monday to Friday (closed public holidays). Out-of-hours support is available.  

Disability Inclusion:  a new approach for students with a disability. 

Disability Inclusion is part of the Government’s approach to inclusive education.  It provides extra support for students with disability in Victorian Government schools and is improving the way students are supported in government schools. 

Government schools will change from the Program for Students with Disabilities to Disability inclusion.  Once started, the transition takes 3 years.  At the end of Term 1, Pakenham Springs will start the transition from Program for Students with Disabilities to Disability Inclusion. 

Click on the button below for more information. 

POSITIVE PARENTING PROGRAM - TRIPLE P IS NOW FREE !

Support your child’s emotional wellbeing (and improve yours, too!)

The Triple P – Positive Parenting Program has been developed here in Australia and is now the world’s most widely researched parenting program with hundreds of clinical trials and real-world studies to back it up. Triple P is a toolbox of strategies, skills, and knowledge. It can help you create a closer bond with your child as you support their learning, development, life skills and emotional wellbeing. Triple P can work for you too — and it’s online!

Is Triple P Online right for me and my child?

• Understand what’s within your control to change and influence for your child’s benefit
• Create the best environment for your child’s development
• Know how to address child behaviours
• Promote new skills and help emotional self-regulation
• Improve your relationship with your children
• Enjoy family life more!

Better Place Counselling Australia

At PSPS, we value community input. 

If you would like to make a suggestion on what you would like included in the Health and Wellbeing page, please email using the link here ...