NDIS Navigator

Libby Anderson 

The my NDIS app is being connected to myGov, so all users need to connect the my NDIS app to their myGov account before 4 November 2024. If you use the myNDIS app, you will need a myGov account. You can create an account in the my NDIS app and will only need to do this once. New users signing into the app for the first time will be able to follow steps in the my NDIS app to register and connect to myGov. If you are a nominee or child representative, you must sign into the app using your own NDIS account and your own myGov account. You must not use the participant’s account. If you use the my NDIS app and you don’t connect to myGov before 4 November 2024, you won’t be able to access the my NDIS app. Access will be restored once you connect to myGov. This change is to protect and safequard participant plans and personal information. For more information on how to connect the my NDIS app to a myGov account, visit the signing into the my NDIS app webpage.

Free tool to help you plan for an emergency

Emergencies like bushfires, floods, cyclones, and severe storms can be stressful and overwhelming. As we come into the summer season when natural disasters can be more likely, it’s important to be prepared. The right tools will help you plan exactly what to do in an emergency. The University of Sydney have created a Person-Centred Emergency Preparedness tool, to help people with disability create an emergency plan to suit their specific needs. In any emergency, always follow the local advice for your State or Territory. Stay safe and be prepared. 

Seeking participant to improve NDIS plans for people with Down syndrome or intellectual disability

The University of Melbourne is looking for NDIS participants aged between 15 to 24 years old with Down Syndrome or intellectual disability to take part in a research project. The NDIA has asked the University of Melbourne to learn how people are using their NDIS plans to get the help they need, make more choices in their life, and be more involved in their community.   If you’d like to take part, you can provide feedback online or in person and bring a family member or allied health worker.   The feedback session will take approximately 1 hour and you will receive a $50 gift card to thank you for your time.     If you are interested in this research project, please email:

ndia-effectiveness@unimelb.edu.au or call (03) 8344 5366.