Support Information

Parent Line NSW: Free Telephone Counselling for Parents and Carers of Children

Parent Line NSW is a free telephone counselling, support and referral service for parents and carers with children aged 0 to 18 who live in New South Wales. Parent Line is also an information service for professionals working with children and families. 

Whether you need some help or just want someone to talk to, the qualified and experienced counsellors are available seven days a week to support you.

What Can I Talk to Parent Line NSW About?

The service receives calls from parents, carers and professionals who have questions or concerns about babies, children, or teenagers. Parent Line counsellors can help to support you, offering advice and guidance on concerns such as…

• Child and adolescent mental health
• Friendship issues and bullying
• Social media and increased screentime
• Anxiety in children
• Child and behaviour development
• Managing stress and anxiety
• Support during family separation
• School transitions
• Family violence 

Call Parent Line NSW on 1300 1300 52 to access free and confidential counselling. Open Monday to Friday (9am to 9pm) and Saturday & Sunday (4pm to 9pm).