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SUPPORT YOUR CHILD’S EDUCATION WITH 12 MONTHS FREE INTERNET AT HOME  

The Australian Government has established the School Student Broadband Initiative to provide free home internet for one year for up to 30,000 eligible families with school-aged students.  

The initiative aims to boost education opportunities. NBN Co is leading the rollout of this initiative across the country.    

How the School Student Broadband Initiative works 

If you are eligible, your home internet service will be provided at no cost for one year with a participating internet provider over the National Broadband Network. Each internet provider has its own step-by-step process to get you connected, which may involve you providing identification.  

Once you sign up, the internet provider will help you set up your connection. The initiative does not include devices such as a computer or tablet. Other members of your household can use the internet service provided through this initiative.  

The one-year period will start from the day your service is activated with your chosen provider. At the end of the one-year period, you will not be placed onto a paid service by your internet provider without your consent. The Australian Government is considering options beyond the one-year free period.  

What is the eligibility criteria for the initiative?

To be eligible, a family must:

• Have a child living at home that is enrolled in an Australian school.
• Have no active broadband service over the NBN network.
• Live in a premise where they can access a standard NBN service.
• Not have had an active NBN service during the previous 14 days.

Families can directly contact the National Referral Centre to have their eligibility assessed.

How can I check my eligibility?

To check your eligibility, follow these simple steps.

• Contact the National Referral Centre, operated by Anglicare Victoria, on 1800 954 610 (Mon–Fri, 10am–6pm AEDT), www.anglicarevic.org.au/student-internet.
• The National Referral Centre team will help assess your eligibility for the SSBI, by checking several things including your residential address and current financial situation.
• If eligible, you will be issued a voucher which can be redeemed at any of the participating SSBI retail service providers. The National Referral Centre will also be available to assist with contacting your SSBI retail service provider of choice and providing follow-up support.