Facilities & Finance

Dunning Reminder Notices

During August, Dunning Reminder notices will be sent out to families who may have unpaid overdue invoices on your financial account.  The Department of Education is required to comply with statutory requirements which requires the prompt identification, collection, management and recording of information about revenue; and the timely writing-off of revenue. Issuing of reminder notices to customers with overdue accounts is listed as a collection method in the procedure and is accepted business process to recover overdue debts. 

Dunning is a commonly used accounting term for debt recovery processes. The word stems from the 17th-century verb “dun”, meaning to demand payment of a debt. A dunning letter is a letter sent out to customers to ask them to remit payment. This is different from letters sent out with an invoice because, at this point, the payment has gone past due. 

Reminder notices will generate periodically once your invoice is overdue if the amount of the overdue invoice is $20 or more. Please note that you may have invoices for excursions or lesser fees under $20 that are due and payable but not covered in this Dunning Notice.  To assist families, financial statements are sent out regularly and available on request by emailing our Accounts Receivable team at the school accountsreceivable@thegapshs.eq.edu.au.

If you are unable to pay your invoices before the due date or you have a query about an invoice you have received, it is important that you contact the school before an invoice is due for payment.  Any family experiencing financial difficulties is encouraged to contact the school’s Business Manager to make an alternative payment plan.

Our team is happy to discuss these invoices with you or you can email the Business Manager on admin@thegapshs.eq.edu.au.