Effective Communication and Respect

As school leaders, our words and actions have a profound impact on the school community. It's essential that we communicate in a way that is respectful, encouraging, and fosters positive relationships.

Here are some common phrases that can unintentionally convey rudeness and alternative options for more effective communication:

• Instead of: "No offense, but..." 

Try: Be direct and respectful. For example, "I noticed a few areas where we could improve our approach."

• Instead of: "I don't mean to interrupt, but..." 

Try: Wait for a natural pause and apologise for interrupting. For example, "I apologise for interrupting, but I wanted to add an important point."

• Instead of: "You should have..." 

Try: Offer suggestions or ask questions. For example, "In the future, how can we ensure we have all the necessary information?"

• Instead of: "That's not my job/problem." 

Try: Offer support or guidance. For example, "Although this isn't my primary responsibility, I'd be happy to help or point you in the right direction."

Remember, the way we phrase our thoughts can significantly influence how others perceive us and our message. By being mindful of our language and choosing alternative expressions, we can create a more positive and supportive school environment.

Adapted from a Lolly Daskal Blog: 

“4 Phrases That Unintentionally Convey Rudeness, and What to Say Instead” 2024