Sprout - Online Orders Launching Soon!
The team at Sprout is very excited to share that we are undertaking the final preparations to launch our long awaited online lunch order system next week.
We have utilised a Sentral product called StudentPayPlus which will be easily accessible via the existing Sentral for Parents platforms.
We want to assure families that the existing lunch order process, where cash payment and a reusable container are sent to school with your child, will remain available to all families. As will the option for snacks to be purchased at the Sprout window during recess and lunch.
We just wanted to share some initial information with families today before the platform goes live on Friday this week, ready for the first orders to be placed for Monday 16th February.
The new platform will allow families to use a wallet system within StudentPayPlus to easily order and reorder lunch orders and recess snack items without the need to send cash to school.
Families can save a credit card into the platform which they can use to manually or automatically top-up their student wallets. As with all payments via Sentral, StudentPayPlus does charge a credit card fee on wallet top-ups. There is also a small order charge payable for use of the service, however families will of course continue to have the option to use cash and pay no additional fees.
Where orders are placed online, we still request that a reusable container (clearly labeled with the class and student name) is provided which will be brought to the canteen from each classroom daily, as is currently the process for cash orders.
To ensure the continuity of excellent service from Sprout, we will be utilising cut-off times for both recess and lunch orders each morning, after which online orders for that day can no longer be placed. The cut off time will be 9:30am each day.
We will send out a message on Sentral this Friday once the platform is ready for families to access. For now, please feel free to familiarise yourself with the information Sentral has provided as below.
YouTube - Canteen Ordering Video
Getting Start Guide for Families
How to get Started Flyer - Via Sentral for Parents App
Access StudentPayPlus Flyer - Canteen Meals
Any families that have not yet accessed the Sentral for Parents platform are most welcome to seek assistance from the office to get up and running on our primary communication channel as soon as possible.