Wellbeing
Service Information for People in the West Metro Area of Melbourne
Changes in Response to COVID 19 - Updated 11 June 2020
HOMELESSNESS ACCESS POINT FOR BRIMBANK MELTON
The Salvation Army (formerly SASHS)
6/147 Harvester Rd
Sunshine 3020
Phone: 9312 5424
Opening Hours: Monday – Friday 9am – 5pm
After hours response – Phone 1800 825 955
PHONE APPOINTMENTS ONLY – OFFICE CLOSED – NO DROP IN
CALL TO MAKE A PHONE APPOINTMENT
HOMELESSNESS ACCESS POINT FOR WESTERN MELBOURNE
UNISON HOUSING
Moonee Valley, Maribyrnong, Hobsons Bay, Wyndham & north and western parts
City of Melbourne
122 Victoria St, Seddon Phone 9689 2777 OR
Level 1/1 – 13 Watton St, Werribee Phone 9216 0300
Opening Hours: Monday - Friday 9am – 5pm
Contact via email also available iap@unison.org.au or iap@werribee@unison.org.au
After hours response – Phone 1800 825 955
PHONE APPOINTMENTS ONLY – OFFICE CLOSED - NO DROP IN
CALL TO MAKE A PHONE APPOINTMENT
HOUSING ADVICE AND ASSISTANCE
Information for current public housing tenants, potential social housing tenants and anyone wanting to know about housing in Victoria. https://www.housing.vic.gov.au/
Applying for bond assistance
Wherever possible please apply for bond assistance through the DHHs online service. https://www.housing.vic.gov.au/apply-rentassist-bond-loan
Information and support for people renting private accommodation
Tenants Union Victoria has a range of information and an email support service for people wanting to know more about their rights and responsibilities when renting privately https://www.tenantsvic.org.au/
https://www.tenantsvic.org.au/advice/coronavirus-covid-19/
West Justice
provides free legal help to people in the western suburbs of Melbourne. They can assist with a range of everyday legal issues including tenancy.
https://www.westjustice.org.au/
FAMILY VIOLENCE RESOURCES
Link to the
Western Integrated Family Violence Committee
website central repository for all current family violence COVID-19 resources:
https://www.wifvc.org.au/statewide-family-violence-news
EMERGENCY RELIEF – GENERAL
Centrelink https://www.servicesaustralia.gov.au/individuals/help-emergency
Lots of online resources, especially for existing Centrelink customers. Crisis payments phone line 132 850 (special conditions apply explained online)
https://www.servicesaustralia.gov.au/individuals/services/centrelink/crisis-payment/who-can-get-it )
CIS Vic (03) 9672 2099 Melbourne https://www.cisvic.org.au/getting-help/financial-hardship
Directory of CISVic member agencies across Victoria that may help (there is a search by postcode too):
https://www.cisvic.org.au/getting-help/directory-list
[CISVic Community Information and Support Victoria – peak body representing local community information and support services – formerly citizens Advice Bureau]
Vinnies Welfare Assistance Line is 1800 305 330 (Monday–Friday 10:00am to 3:00pm)
https://www.vinnies.org.au/page/News/VIC_News/COVID-19_-_Vinnies_Victoria/
Soup buses have been suspended, but individual need is assessed over the phone
Australian Multicultural Services. Ph 9689 9170 Providing food, petrol vouchers and assistance with bills to anyone living in the west region of Melbourne.
Service available Mondays only 9am- 5pm. Call Daniella for assistance.
Council of Single Mothers and their Children. Ph Support Line: 9654 0622 or 1300 552 511 (outside of Melbourne). A state-wide telephone support, information and referral service for single mothers and service providers. Monday to Friday, 9.30am to 3pm with clients able to self-refer. Please leave a message to receive a return call or email csmc@csmc.org.au Also providing limited emergency relief for food and housing for suburbs within the municipalities of Brimbank, Maribyrnong, Melton and Wyndham. Documentation is provided electronically or via text to a mobile number. ER assistance is provided via direct deposit or food voucher.
EMERGENCY RELIEF - WYNDHAM
FINANCIAL ASSISTANCE/FINANCIAL COUNSELLING
YOUTH SERVICE: AGES 12-25
UTILITIES
HEALTH SERVICES
