Parent News

ICT HELPLINE

Centorrino Technologies have provisioned a dedicated support phone number that will be resourced with dedicated team members to provide parents/guardians with general IT support for their children throughout this remote learning period. We expect to be able to help them with issues such as;

• My device won’t connect to the wireless;

• Internet isn’t working;

• I can’t print;

• I can’t open Google Apps for Education;

This general support for parents/guardians can be accessed by phoning 03 9998 6392 between the hours of 8:30am and 5pm Monday to Friday, excluding Public Holidays and will continue to operate throughout the remote learning period.  It is important to note that in the interests of child safety, our team will only be able to provide support to parents/guardians and not the child themselves.

Caremonkey has rebranded to Operoo

CareMonkey is rebranding to ‘Operoo’

This is a quick note to inform you that St Augustine’s digital forms and school operations platform provider, CareMonkey, will be rebranding as ‘Operoo’: School processes, without the paperwork. 

Operoo’s mission is to help schools eliminate operational inefficiencies so that every dollar and every minute possible can be spent on a students’ education.

The name change will occur the week beginning Monday August 10th. How you use the service, as well as the ownership and operation of the company, will remain unchanged.

You can continue using the system, and its mobile application, as usual. Just be aware that, after Monday August 10th, emails and notifications sent from the system will start appearing under the new name ‘Operoo’. You will also be automatically diverted to the new Operoo website if you go to the old CareMonkey website.