Health & Wellness

Care when it’s urgent, but not an emergency

Priority Primary Care Centres partner with nearby hospital emergency departments. They provide free care for people with conditions that require urgent attention but not an emergency response. This includes conditions like mild infections and burns, suspected fractures or broken bones. They also offer pathology and imaging services.

 

The centres help Victorians who need urgent care get help faster, while keeping our busy emergency departments free for those in critical, life-threatening situations.

 

They operate seven days a week and up to 16 hours a day, accepting walk-ups, referrals and pre-booked appointments. The Victorian Government has funded the operation of these services through to the end of 2023.

Some nearby PPCCs

 

 

 

  • Heidelberg Priority Primary Care Centre (supporting Austin Hospital)

Some common illnesses or injuries that you can receive priority care for include:

  • Lacerations/cuts requiring stitches
  • Basic fracture management (sling, moon boot)
  • Minor burns
  • Rashes
  • Urinary tract infections
  • Insect and animal bites
  • Respiratory conditions
  • ENT infections
  • Gastroenteritis
  • Deep Vein Thrombosis (DVT)
  • Dental emergencies
  • Conjunctivitis

When to call Triple Zero (000)

Call Triple Zero (000) or visit your nearest emergency department if you or someone is experiencing the following:

  • Chest pain or tightness
  • Breathing difficulties
  • Uncontrollable bleeding
  • Severe burns
  • Poisoning
  • Unconsciousness or seizures
  • Numbness or paralysis
  • A life-threatening injury
  • On-going fever in infants
  • Unresponsive