Health & Wellness
Care when it’s urgent, but not an emergency
Priority Primary Care Centres partner with nearby hospital emergency departments. They provide free care for people with conditions that require urgent attention but not an emergency response. This includes conditions like mild infections and burns, suspected fractures or broken bones. They also offer pathology and imaging services.
The centres help Victorians who need urgent care get help faster, while keeping our busy emergency departments free for those in critical, life-threatening situations.
They operate seven days a week and up to 16 hours a day, accepting walk-ups, referrals and pre-booked appointments. The Victorian Government has funded the operation of these services through to the end of 2023.
Some nearby PPCCs
- Forest Hill Priority Primary Care Centre (supporting Box Hill Hospital)
- Opening hours: 8am-10pm, Monday-Sunday
- Location: Forest Hill Medical and Dental Centre, 490-524 Springvale Road, Forest Hill VIC 3131
- Bookings via phone: (03) 8804 1940 or online
- Website: https://www.foresthillmedicalcentre.com.au/priority-primary-care-centre/
- Glen Waverley Priority Primary Care Centre (supporting Monash Medical Centre)
- Opening hours: 10am-midnight, Monday-Sunday
- Location: 476 Blackburn Road, Glen Waverley
- Bookings via phone: (03) 8827 0740 or online
- Website: https://www.glenwaverleyppcc.com.au
- Maroondah Priority Primary Care Centre (supporting Maroondah Hospital)
- Opening hours: 8am-6pm, Monday-Sunday
- Location: Mountain High Shopping Centre, Shop 28, 7-13 High Street, Bayswater VIC 3153
- Bookings via phone: (03) 9344 6888 or online
- Website: https://www.m3health.com.au/maroondah-ppcc
- Heidelberg Priority Primary Care Centre (supporting Austin Hospital)
- Opening hours: 10am-midnight, Monday-Sunday
- Location: 455 Upper Heidelberg Road, Heidelberg Heights
- Bookings via phone: (03) 9000 9276 or online. Walk-ins also accepted.
- Website: https://www.heidelbergppcc.com.au\
Some common illnesses or injuries that you can receive priority care for include:
- Lacerations/cuts requiring stitches
- Basic fracture management (sling, moon boot)
- Minor burns
- Rashes
- Urinary tract infections
- Insect and animal bites
- Respiratory conditions
- ENT infections
- Gastroenteritis
- Deep Vein Thrombosis (DVT)
- Dental emergencies
- Conjunctivitis
When to call Triple Zero (000)
Call Triple Zero (000) or visit your nearest emergency department if you or someone is experiencing the following:
- Chest pain or tightness
- Breathing difficulties
- Uncontrollable bleeding
- Severe burns
- Poisoning
- Unconsciousness or seizures
- Numbness or paralysis
- A life-threatening injury
- On-going fever in infants
- Unresponsive