Welcome to Toro

Name: Sheldon Paxton 

Title: Service Advisor

Location: Canberra, ACT

Start Date: 25th November 2024

Department: Service Centre

Direct Report: Michael Bollington, Service Manager 

Job Description: The Service Advisor is responsible for providing a high standard of customer service to all service customers as the initial contact point for the equipment service business, , managing incoming calls, parts interpretation and ordering , creation and scheduling of work orders, and assistance of all other Service administration duties when required. 

Sheldon joins Toro after working at Sydney Tools as an assistant manager. He enjoys spending time with his family and his dog, Dulcie.

Name: Sachi Greenhouse

Title: Field Service Technician

Location: Sydney, NSW

Start Date: 18th November 2024

Department: Service Centre

Direct Report: Kieren Doherty, Service Manager

Job Description: The Service Technician is responsible for servicing, testing and repairing a nominated range of products ensuring the equipment conforms with company operating specifications and customer requirements.

Sachi joins Toro after working at MLA Holdings as a field service technician. He has two children with his partner. Outside of work, Sachi enjoys fixing and making things and spending quality time with his family.