Family Statements | Emailed 

Family Statements | FAQ 

Earlier this week you should have received a Family Statement. These statements are autogenerated to be emailed to PARENT A, and may have found their way into your Inbox of Junk Mail. You may have opened it and thought... what am I even looking at? 

What am I looking at?

These statements can be confusing to read at first.

The main point to look at is the bottom line. 

Here is an example of the bottom of a statement. 

In this example : This family has an invoice for $10 ( likely the Athletics Carnival).

This family has CSEF on their account showing as a - (negative) figure. - $25. 

This means, they have $25 credit to use to cover activities and camps and excursions. 

This family also has -$350 unallocated funds . A negative (-) amount, is credit. This means, they have $350 to use towards future activities, camps, etc.

These funds remain here until they are used up, or the student leaves the school. 

How do I use credit?

When the SENTRAL permission / payment is published, you can select they way to pay.

In this example, I would encourage the family to use all their credit - by nominating either the CSEF or School Credit option on the Sentral permission. 

IMPORTANT: If you choose a CSEF or School Credit option, the SENTRAL invoice will remain as UNPAID for a few days. It is a manual process to make the allocation in Cases21 (Government system) and Sentral. Liv is a master as getting this done in a timely fashion however with large/full school events, this can take time. 

What if I nomtinate credit, but don't have enough? 

 We will make contact to let you know - a top up payment may be required. 

SSB | Family Statement confusion. 

There have been a number of technical issues that have seen inaccurate data appear on family statements. We have worked hard to identify and remove errors. If you feel your statement is not correct, please send me an email and I will investigate.

penny.kaletsch@education.vic.gov.au 

SSB | Uniform Purchases

If you used some SSB funds at Beleza , the invoice will show up on your Family Statement. The school paid that invoice on your behalf using your SSB.

What's next?

We encourage famlies to use their credit as much as possible. 

I will email family statements at the begining of each term so families can better understand their credit status.