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Understanding the no smoking clause in tenancy agreements

Glen Ford, from FN Progressive (Christchurch), is sharing important knowledge on social media regarding tenancy agreements and smoking rules. Section 43AA of the Residential Tenancies Act allows tenancy agreements to prohibit smoking tobacco products indoors on the property. Smoking may also be banned in other areas of the premises if it aligns with the rights and obligations of both landlord and tenant. “Indoors” excludes outbuildings, and the term “premises” includes facilities. 

The future of the open home: AI, AR, and what’s coming next in New Zealand real estate

The Kiwi open home is a cherished tradition—kick off your shoes, grab a brochure, and imagine yourself living in a new space. But like everything else in real estate, even the humble open home is being reshaped by emerging technologies. As artificial intelligence (AI), augmented reality (AR), and automation tools evolve, the future of open homes in New Zealand is looking a lot more high-tech.

Here’s a peek into what’s coming—and what’s already here.

Virtual Open Homes: Not Just for Lockdowns Anymore

During the COVID-19 lockdowns, virtual viewings became a necessity. Now, they’re fast becoming a preference. With AI tools enhancing video walk-throughs, prospective buyers can "attend" open homes from anywhere in the world—perfect for out-of-town investors or busy families.

Technology already exists for AI-enhanced tours that respond to voice prompts like “Show me the kitchen again” or “What’s the view from the master bedroom?” It's  just a matter of time before it becomes commonplace.

Augmented Reality (AR) and AI-Powered Property Staging

Staging a home can make a huge difference—but it’s costly and time-consuming. Enter AR.

Imagine walking through a completely empty property and holding up your phone to see it digitally transformed with furniture, colour schemes, and even art that suits your style. Companies are already trialling this in Auckland’s new-build apartments, where it helps buyers visualise a lifestyle, not just a layout.

AI is even beginning to suggest personalised designs based on a buyer’s online behaviour. Spent an hour last week searching for mid-century modern dining tables? The AI might subtly include one in your next virtual viewing.

Smart Check-Ins and Facial Recognition

Gone are the days of scribbling your name on a clipboard. Some agencies in the US and UK are already using facial recognition, while privacy concerns are real, the appeal is strong: streamlined security, automatic follow-up emails, and instant access to brochures on your device.

In New Zealand, agencies are rolling out QR code check-ins that sync with CRM systems, making it easier for agents to manage leads and customise follow-up communications.

Predictive AI: Matching Buyers with Homes Before They Ask

AI doesn't just wait for a buyer to show interest—it now predicts it. Algorithms can suggest properties based on a person's browsing habits, neighbourhood searches, and lifestyle preferences.

For example, a couple in Christchurch browsing family-friendly suburbs with good schools might be nudged toward homes near parks and early learning centres—before they even know to ask.

A New Era, But Still a Human Touch

While these advances are exciting, the Kiwi real estate market thrives on trust and personal connection. No amount of AI can replace the gut feeling a buyer gets when they step into a home and know “this is it.”

But what these technologies can do is enhance the experience—making it faster, more tailored, and more accessible. For agents, it’s about combining the best of both worlds: cutting-edge tools and good old-fashioned service.

What This Means for NZ Real Estate Professionals

• Embrace the tools – AI and AR can elevate your open homes and help you reach broader audiences.
• Stay human – Buyers still want connection, empathy, and trust.
• Keep learning – As these technologies evolve, early adopters will stand out.

The future of open homes in New Zealand isn’t about replacing the weekend walkthrough, it’s about reimagining it. So don’t be surprised if your next open home includes a headset, a hologram, or a custom furniture recommendation. The future’s already knocking.

June Blog

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Podcast - the power of auction: how to build trust and deliver results

Join REINZ CEO Jen Baird in conversation with Lisa Yardley-Vaiese — a seasoned real estate professional with over 20 years’ experience and a decade of auctioneering expertise. In this episode, Lisa shares what truly sets a great auctioneer apart, explains why auctions remain a powerful sales strategy in any market, and debunks some of the biggest auction myths. Whether you're a long-time auction advocate or just exploring the potential of this sales method, this episode is packed with valuable insights you won’t want to miss.