School Communications
Communicating with our school
All contact with our school is consistent with the School Community Charter respecting that our staff are primarily engaged with the teaching and caring of our students.
By phone:
- Urgent matters require an action or response from staff on the same day e.g. your student's attendance, changes to arrangements that need to be communicated to your student, your student's health and wellbeing
- Non-urgent matters e.g. requesting a meeting with our school staff, requesting information about an upcoming school event, providing brief information to the school, raising a concern
- If necessary, you will need to leave a message with our office staff who will identify the best person to respond to your call, if needed. The response will happen by the end of the next school day
- Our school phone is 02 9809 3648. You are welcome to call us from 8:15 am - 3:15 pm
By email:
- Our school email address is meadowbank-p.school@det.nsw.edu.au
- You can email us about non-urgent matters that do not require a same day response e.g. requesting a meeting with our school staff, requesting information about an upcoming school event, providing information to the school such as specialist reports, raising a concern
- For matters that require an action or response from staff on the same day, please phone the school
- Emails will be: read within 3 school days of receipt; acknowledged, if required; assessed to decide what action is needed, including if a response is required; monitored between Monday - Friday, 8:15 am - 3:15 pm, during school terms only; responded to by relevant staff only
In person:
- Parents are welcome to meet with our school staff
- We prefer you phone or email a request, briefly explainin the issues you wish to discuss or if the staff member is available at the end of the school day, have a very brief meeting. Please understand they may have other duties to attend to
- You are welcome to bring a support person or advocate, with prior notice, to be present at any meeting
- Our staff will respond to your request within 3 school days; discuss with you a mutually agreeable time to meet and agree on what will be discussed; decide who is best to meet with you
Communications Survey - we want to hear from you!
At Meadowbank Public School, having effective communication and high engagement with our community is key to building stronger relationships with our families and achieving positive outcomes for our students.
We want to seek feedback and input from you so we can understand what you need and how you want information to be shared. This survey will take around 5 minutes to complete. You will be asked to give your opinion on various aspects of our communication with you. You do not need to provide your name on the survey and can remain anonymous. We would however like to know a few details about you and your family and ask you to select the relevant answers at the beginning of the survey.
The survey closes on Tuesday 23 September. We will review your feedback and use our findings to reflect on current procedures and take steps towards making positive changes.In the meantime, please do not hesitate to contact the school if you have questions or further suggestions for our school on how to improve our communication.
Thank you!