Important Update

Administrative Support Needs Addressed

At what is usually a restful time of year, government agencies can experience unexpected increases in FOI request work loads.  This can often not be assisted by the fact that most staff will be on leave giving rise to undesirable resourcing pressures.

 

Don't forget that our affiliated business, FOI Support, have Administrative Consultants available to assist with your urgent needs.

 

FOI Support Commitment:

  • Committed to delivering fast, reliable, cost-effective, efficient, comprehensive, and confidential FOI resourcing solutions to government agencies in Victoria.

Additional Services:

  • Clearing backlogs efficiently, both on-site and off-site.
  • Managing short-term staff shortages for comprehensive handling of FOI requests.
  • Addressing unexpected spikes in FOI workflow promptly and responsively.
  • Offering continuous support for agencies with sporadic or rare FOI requests.
  • Providing access to expert legal services through the affiliation with FOI Solutions, Solicitors and Consultants for added support and comfort.

FOI Support Services Summary:

Backlog Resolution:

  • Address and resolve backlogs in processing requests for access to documents promptly, ensuring compliance with statutory time frames.

Expert Staffing Solutions:

  • Provide highly skilled and professional consultants to support agencies facing shortages in FOI staff due to various reasons such as illness, leave, or unexpected departures.

Handling Increased Requests:

  • Assist agencies during unexpected surges in FOI requests, providing on-site or off-site support to efficiently manage increased workload.

Guidance for Rare Requests:

  • Support agencies that rarely receive FOI requests, offering expertise to avoid inaccuracies and errors due to infrequent exposure to FOI processing.

Management of Unusual or Sensitive Requests:

  • Tackle unusual, sensitive, or confusing FOI requests with the specialist skills of professional consultants, minimizing political, reputational, or complex risks.

Administrative Query Support:

  • Provide a platform for agencies to bounce FOI administrative or processing queries off experienced consultants, offering guidance without the need for engaging a lawyer.

For more information, see our website here or email us at mick@foisupport.com