OSHClub News

Stay tuned for more info to follow around Winter HHQ and The Smith Family Dream Run

Upcoming Friday Fundays:

Lost property:

There are still a lot of jumpers in the tub near the OSH room entrance. Feel free to walk in during our operating hours to go through the tub if your child/ren is missing their school jumper. Please see the photo of the drink bottles left by the children at the service. Do let us know if any of the drink bottle belongs to you and we will keep them aside for you to pick up. If no claims, we will be discarding all the drink bottles by the end of next week as they have been sitting there for a while.

Change to Booking Terms and Conditions

In line with industry standards, we have also modified two fee conditions which has been implemented in Term 1 2024 and will continue in Term 2 2024 as follows:

1. Non-notified absence fee - The service must be notified ideally via the parent portal) if your child will not be attending an afternoon session. Failure to provide notice will mean the service delivery team cease other duties until your child is located or accounted for and may result in a call to emergency services. If the service is not notified of your child's absence prior to the Stay and Play session start time a $20 fee will be charged to your account.
2. Late pick up fee - If your child is not picked up before the official closing time of the service, a $20 per 15-minute fee will be automatically applied to your account.

We understand that unforeseen circumstances can occur and are available to discuss payment options and provide concessions where possible.

If you have questions or feedback relating to the above, please do not hesitate to contact your service coordinator or phone our customer support team on 1300 395 735.

Full terms and conditions for the Adventure Pack pricing, as well as the new flexible pricing structure can be found on our website at https://www.oshclub.com.au/bookings-and-cancellations-policy/.

We thank you for your continued support and look forward to creating more amazing experiences for your children in 2024

Warm Regards,

The Mount Pleasant OSHClub Team.