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Parentline is a phone service for parents and carers of children from birth to 18 years old. We offer confidential and anonymous counselling and support on parenting issues.

 

Available 8am to midnight, 7 days a week including public holidays.

 

You can access the Parentline VIC website here.

 

Our qualified counsellors are available to:

  • talk about any issues to do with parenting and your relationships with your child
  • help you with ways to cope and be a positive parent
  • help with your family's wellbeing and resilience
  • connect you with services in your area.

Your call:

  • We respect your privacy. Your call is confidential and anonymous.

  • Our qualified and experienced counsellors have social work or psychology backgrounds. 

  • We can assist non-English speaking parents and carers connect to a translating and interpreting service.

  • If you're hearing impaired, you can call Parentline using the National Relay Service.

  • Parents/carers can call us in the moment of child/parent/carer dysregulation to support them to come back to the relationship with their child in a more calm and meaningful way.

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