Chaplain's Corner
Louise Lathbury
Kids Helpline
1800 55 1800
https://kidshelpline.com.au/get-help/webchat-counselling
Kids Helpline is Australia’s only free (even from a mobile), confidential 24/7 online and phone counselling service for young people aged 5 to 25.
When you call us, you’ll hear a recorded message that explains a bit about us and how Kids Helpline works. After this message, you’ll be connected with a counsellor who’ll start the conversation. The counsellor might ask what you’d like to talk about and follow up with some questions about the problem or situation so they can start to understand what’s happening for you.
You can talk about anything! Maybe something has happened at home or school and you’re not sure what to do about it. You might be feeling sad, scared, angry, lonely, or just want to talk to somebody who understands. Young people contact us about all kinds of things including friendships and relationships, family issues, bullying and cyberbullying, school and study stress, gender identity, sexuality, mental health, feeling sad or upset, body issues, or because they’re feeling unsafe.
When logging into WebChat (it’s like WhatsApp) you’ll be asked a few questions. This information helps the counsellor understand how best to help you. You’ll then go into our queue where you might wait a while, depending on how busy it is (sometimes in the evenings this can be up to 40 - 50 minutes). You’ll then be connected to one of our counsellors who’ll look over your responses and begin the counselling session.
All Kids Helpline counsellors have tertiary qualifications in a counselling related field. You can talk to the same counsellor again if you remember to make a note of their name.
Kids Helpline won’t tell anybody what you say to us and our conversations are private. EXCEPT The only time we might need to tell somebody is if you or someone else are in a life-threatening situation or are in danger of being significantly harmed. In times like this, we have a responsibility to protect you from harm.
Ngala Parenting Line WA
(08) 9368 9368 or 1800 111 546 (free for STD callers)8am to 8pm, 7 days a week
https://www.ngala.com.au/services/ngala-parenting-line/
How Parentline can help you:
Parenting can be a tough job but also really rewarding. Talking to a Parentline counsellor can help you navigate difficult parenting dilemmas.
How talking to a Parentline counsellor can help:
- You're not alone and there’s support available.
- Be listened to by a qualified counsellor outside of the situation
- Tune into your needs right now as a parent (as well as your child’s)
- Work out your strategies for making meaningful change
- Get information and resources about children and parenting
- Access individually paced over-the-phone parenting skills training
- Understand your family dynamics more clearly